Yazar "Delen, Dursun" için listeleme
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Balanced scorecard-based analysis of customer expectations for cosmetology services: A hybrid decision modeling approach
Delen, Dursun; Dorokhov, Oleksandr; Dorokhova, Liudmyla; Dinçer, Hasan; Yüksel, Serhat (Taylor and Francis Ltd., 2020)The goal of this study is to analyze and characterize customer expectations in the cosmetics sector. Within this framework, first, the extant literature is reviewed, and 12 most prominent performance measurement criteria ... -
Developing a hybrid analytics approach to measure the efficiency of deposit banks
Dinçer, Hasan; Hacıoğlu, Ümit; Tatoğlu, Ekrem; Delen, Dursun (Elsevier, 2019)This study aims at analyzing the efficiency of deposit banks using contemporary analytics-based decision-making techniques within a fuzzy environment. Specifically, a hybrid analytic model drawing on a fuzzy analytical ... -
Development of a sustainable corporate social responsibility index for performance evaluation of the energy industry: A hybrid decision-making methodology
Dinçer, Hasan; Yüksel, Serhat; Hacıoğlu, Ümit; Yılmaz, Mustafa Kemal; Delen, Dursun (Elsevier Ltd, 2023)The ever-increasing pressure from stakeholders and policymakers on energy companies to achieve Sustainable Development Goals (SDGs) and Corporate Social Responsibility (CSR) mission requires them to reinvent their policies ... -
A fuzzy-hybrid analytic model to assess investors' perceptions for industry selection
Dinçer, Hasan; Hacıoğlu, Ümit; Tatoğlu, Ekrem; Delen, Dursun (Elsevier Science Bv, 2016)The 2008-2009 global financial crisis and its subsequent ramifications on capital markets have led to an increasing attention on the importance of cognitive and behavioral issues in finance. The purpose of this study is ... -
Optimizing sustainable industry investment selection: A golden cut-enhanced quantum spherical fuzzy decision-making approach
Hacıoğlu, Ümit; Dinçer, Hasan; Yılmaz, Mustafa Kemal; Yüksel, Serhat; Sonko, Mariama; Delen, Dursun (Elsevier Ltd, 2023)This study aims to rank sustainable industry alternatives in emerging markets based on the directional impact relations of the environmental, social, and governance (ESG) index components for a socially and environmentally ...